Supplier Master
One Source of Truth
Centralized supplier records with qualification status, contacts, addresses, certifications, payment terms, and complete performance history. Synced to ERP customer/vendor master data.
Supplier Quality Management Software
Qualified Suppliers, Tracked Performance, AI-Scored Risk
Manage Supply Chain Quality and Operational Risk in One Platform
Synesis QMS treats supplier quality and operational risk as two sides of the same problem: anticipating issues before they reach production. Suppliers go through a structured qualification and re-qualification process and earn a scorecard based on incoming inspections, NCRs, on-time delivery, and SCAR closure performance. SCARs (Supplier Corrective Action Requests) follow a rigorous response-and-verification workflow, and AI-driven enrichment pulls supplier profile data — industry, certifications, financial health, leadership team — directly into the supplier record.
The Risk Register applies a 5×5 severity-occurrence-detection matrix with automatic Risk Priority Number (RPN) calculation. Risks are categorized, owned, mitigated, and monitored. Heatmaps highlight where attention is needed. AI scoring flags emerging risks based on quality data patterns, complaint trends, and supplier performance — surfacing systemic issues before they cascade.
Supplier & Risk Modules
Supplier Qualification
Initial & Re-qualification
Configurable qualification packets — questionnaires, certifications, financial reviews, on-site audits. Re-qualification cycles with expiration tracking.
Approved Supplier List (ASL)
Use-Authorization Control
Only approved suppliers can be selected on POs and quality records. Conditional approval status for limited use. Automatic blocking when qualification expires.
Supplier Scorecards
AI-Powered Performance
Automated scorecards calculated from receiving inspection pass rates, NCR counts, SCAR closure time, on-time delivery, and quality cost. Predictive risk score flags suppliers trending negative.
SCAR Workflow
Supplier Corrective Action
Issue SCAR when supplier-caused issue is detected. Track supplier response, containment, root cause, corrective action, and effectiveness verification. SLA monitoring.
Risk Register
5×5 RPN Scoring
Severity × Occurrence × Detection with automatic RPN calculation. Risk levels: Low (1-50), Medium (51-100), High (101-200), Critical (201+). Mitigation plan tracking with owner and due date.
Risk Heatmap
Visual Prioritization
Color-coded heatmap of all open risks across the operation. Filter by category, owner, or RPN. Drill into individual risks for full mitigation history and linked records.
AI Risk Intelligence
Predictive Insights
Machine learning across NCR, complaint, audit, and supplier data to identify emerging risks before they appear in the register. Recommends new risks and escalation when patterns warrant.
Supplier & Risk Coverage
ISO 9001 §8.4
Control of externally provided processes, products, and services. Approved supplier list, monitoring, and re-evaluation.
IATF 16949 §8.4
Automotive supplier requirements. Sub-supplier oversight, supplier monitoring, supplier development plans.
ISO 31000 Risk
Risk management principles and guidelines. Identification, assessment, treatment, and monitoring with documented evidence.
AS9100 §8.4
Aerospace supplier control. Risk-based supplier selection and monitoring with qualification and product verification.
Explore the Synesis QMS Platform
Frequently Asked Questions
What does supplier quality management software do?
Supplier quality management software gives manufacturers one place to qualify, approve, monitor, and re-evaluate the suppliers that feed their production. It maintains an approved supplier list, captures qualification records and scorecards, and tracks supplier corrective actions (SCARs) when problems occur. Synesis QMS supplier quality management software replaces spreadsheets with a controlled, auditable system that satisfies ISO 9001 Clause 8.4 requirements for control of externally provided products and services.
How does the software help manage supplier risk?
The supplier quality management software combines qualification status, performance scorecards, and a dedicated risk register so you can see which suppliers are high risk before a part ships. Risks are scored on severity, occurrence, and detection to produce a priority ranking, and mitigation actions are tracked to closure. When a supplier issue arises, it can escalate directly into a SCAR, CAPA, or audit, giving manufacturers true closed-loop control over their supply base.
Is supplier quality management software useful for ISO 9001 audits?
Yes. Because the software keeps a complete, time-stamped record of supplier qualifications, scorecards, SCARs, and re-qualifications, it directly demonstrates conformance to ISO 9001 Clause 8.4 and supports IATF 16949 and AS9100 supply chain requirements. During an audit you can show your approved supplier list, the evidence behind each approval, and the corrective actions taken when performance slipped, all without hunting through email or shared drives.
Does the supplier quality software connect to SAP Business One?
Yes. As an SAP Gold Partner, Synesis offers native SAP Business One integration so supplier records, purchase orders, goods receipts, and returns flow into the supplier quality management software automatically. This means scorecards and risk assessments are based on real receiving and quality data rather than manual entry, and you can deploy the system in the cloud or on-premise to fit your IT environment.
Get Visibility Into Supplier Risk
Schedule a working session to map your supplier qualification, scorecards, and risk register into Synesis QMS.
Request a QMS Demo